Responding to HMRC correspondence
If you receive an enquiry or request for information, contact us with a short outline of the issue and any response date. We will agree how to share the correspondence securely and assess the work involved.
We identify the periods, questions and records relevant to the request. The aim is to prepare an accurate, evidenced response and make unresolved points clear.
What the work can include
- Reviewing correspondence and establishing the scope of a request.
- Reconciliations and supporting schedules for the relevant accounts or returns.
- Reviewing VAT calculations, records and supporting evidence.
- Drafting responses and explaining proposed corrections where needed.
- Communicating with HMRC where properly authorised.
- Preparing overdue accounts or returns within an agreed engagement.
Clear records and a realistic plan
Tell us what has already been submitted, which adviser has been involved and what evidence is available. We can then discuss responsibilities, priorities and the likely work required.
If records are incomplete, we distinguish the evidence available from estimates and outstanding questions. We do not create evidence that does not exist or promise a particular outcome.
Fees and deadlines
Enquiry and catch-up work can vary substantially. We review the request and records before agreeing the engagement and charging approach. Tell us about urgent dates at the first contact; acceptance of the work and any timetable must be agreed.
Common questions
Can you help if another accountant prepared the return?
We can discuss this. We would need authority, relevant records and a clear understanding of the existing engagement and work already done.
Can you guarantee that HMRC will accept the response?
No. Outcomes depend on the facts, evidence and applicable rules. Our work is to help prepare and explain the response within the agreed scope.
Does this include statutory audit work?
No. DJB does not provide statutory audits.